ICG 669
IATSE 667/669 Group Benefit Plan
CONTACT
Employee/Member Assistance Program (MAP/EAP)
Name of Provider: TELUS Health
Counselling / Intake Phone Number: +1-800-387-4765
Provider Website: one.telushealth.com – username: IATSE password: Camera
App for Download: Yes - iPhone - Android
About Program: TELUS Health offers support with mental, financial, physical and emotional wellbeing. Whether you have questions about handling stress at work and home, parenting and child care, managing money, or health issues, you can turn to TELUS Health for a confidential service that you can trust.
Addiction/Treatment Programs & Treatment Funding
Addiction specific resource/provider, and/or MAP/EA:
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Name: TELUS Health (in-patient and/or out-patient treatment) +1-866-769-8522
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Website: one.telushealth.com – username: IATSE password: Camera
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Name: Alavida (Virtual Treatment) +1-888-315-4617
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Website: try.alavida.co/IATSE
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App: Yes
Funding/reimbursement for Treatment:
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What is the benefit: Alcohol and Drug Counselling Programs
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Amount Available: $20,000 lifetime
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Eligibility & Terms: Regardless of benefit level, members and eligible dependants have access to an inpatient/ outpatient or virtual substance abuse programs.
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How to Access: TELUS Health 1-866-769-8522 or Alavida 1-888-315-4617
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Do I Need a Referral: An assessment should be done first whenever possible. The number to call for TELUS Health is 1-866-769-8522 and the number for Alavida is 1-888-315-4617.
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Union or Benefit provider contact for inquiries/making a claim: Leta Kennedy at 778-329-4455 or direct by calling either the phone numbers above for TELUS Health and Alavida.
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Extended Health Benefits Specific to Mental Health:
What is the Benefit/Value: Up to a maximum of $3,500 per plan year (Apr 1-Mar 31)
Eligibility: All members in good standing and their eligible dependents regardless of benefit level or age. No referral is required.
How to Claim: Either directly via My Canada Life at Work (GroupNet) app, or My Canada Life at Work (GroupNet) web portal or by making a paper claim and mailing it directly to Canada Life.
Extended Health Benefit Plan Provider Name and Contact: Canada Life: +1-855-729-1839
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Short-Term Disability Program
Short-term Disability Administered by: Canada Life
Provider/Administrator: Leta Kennedy, Plan Administrator
Contact Information: Local: +1 -778-329-4455 | Toll Free: +1-866-366-9667
Description of Benefits: Weekly disability benefit of $700 per week for up to 26 weeks of continued disability.
For Eligibility & How to Access a Claim: Download